Giving Effective Feedback Check in Regularly, Handle Tough Conversations, Bring Out the Best

<p><b>Master the art of delivering feedback.</b></p> <p>Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. <b><i>Giving Effective Feedback</i></b> quickly walks you through the basics of delivering feedback that gets results, including:</p> <ul> <li>Choosing the right time to talk</li> <li>Engaging in productive dialogue</li> <li>Helping both star and struggling performers</li> <li>Developing a plan for effective follow-up</li> </ul> <p>Don't have much time? Get up to speed fast on the most essential business skills with <b>HBR's 20-Minute Manager</b> series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business.</p>