Marketing: an Introduction -- Global Edition

<p>For principles of marketing courses.</p> A practical introduction to marketing in the digital age <p>Marketing: An Introduction shows how effective marketing creates and captures customer value, while providing a step-by-step model for customer engagement. By exploring trends shaping modern marketing, the authors deliver the context needed to drive home basic marketing concepts, strategies and practices.</p> <p>The 16th Edition provides up-to-date coverage of digital developments, from AI and social media engagement to "big data" and omnichannel strategy. New brand stories, cases, in-text examples and end-of-chapter exercises illustrate contemporary brand strategies and marketing issues.</p>