Operations and Process Management

Master the core subject principles of Business Operations and processes with this market-leading text. <p>Operations and Process Management, 6th Edition by Nigel Slack and Alistair Brandon-Jones, is the ultimate text on Operations and Process Management, ideal for students with some experience in Management who want to embark on a career in the field.</p> <p>This innovative text approaches the subject from a managerial perspective, providing clear and concise coverage of the nature, principles, and practice of operations and process Management.</p> <p>The content is organised around diagnostic questions, which relate theory to the key issues managers face in the workplace. Each chapter provides a range of examples, frameworks, and techniques designed to help you better analyse existing operations and understand ways to deal with operational and process challenges.</p> <p>This new edition includes new case studies drawn from a diverse range of industries and regions, covering new topics such as servitisation and the co-creation of services.</p> <p>This text introduces operations and process Management for everyone who wishes to understand the nature, principles and practices of the subject, inspiring a critical and applied mastery of the core principles and processes, which are fundamental to successfully managing Business Operations.</p>